Customer inquiry
Performance question, service request, proposal discussion, expansion, storage, or property transaction.
The SolarFax® platform brings available solar production, utility consumption, and system/property information into a shared working view so professionals have more context before determining the appropriate next step.
Conceptual SolarFax® platform data view. Charts are illustrative and show categories of information, not customer-specific results.
Customer inquiries often begin with incomplete information. The SolarFax® platform can provide available context before a professional determines the appropriate next action.
Performance question, service request, proposal discussion, expansion, storage, or property transaction.
Bring available production, consumption, and system/property information into a shared view.
Look for relevant patterns and historical context where available.
Use the information to clarify what deserves a closer look or additional records.
Decide whether discussion, remote review, inspection, service, proposal work, or other qualified work is appropriate.
A contractor may receive a request to inspect or evaluate an existing solar system. The SolarFax® platform can be part of the preliminary review, helping the professional understand what questions to ask before determining what field work may be appropriate.
Review what is available for the system and property, then carry the open questions into the next customer or field conversation.
Use available energy context across the moments when professionals need to explain performance, support a proposal, follow up on service, or discuss what may change next.
Working primarily in real estate? Explore the SolarFax® platform for Real Estate Professionals ↗Support a discussion about how the system and property are performing together.
Use production and consumption context when discussing proposals, additions, or changes.
Identify questions or situations that may warrant closer investigation.
Begin a conversation about changing system needs with observed property context.
Support a more informed storage conversation when appropriate.
Use the SolarFax® platform as one source of context before determining what professional review may be appropriate.
The SolarFax® platform does not manufacture a sales opportunity. When available energy information raises a question, the professional has a reason to continue the conversation.
A question about performance can point toward closer review or service follow-up.
Changing electricity use can open a discussion about what the property may need next.
Existing production and increased demand can support a conversation about possible changes.
Energy-use context can help establish whether storage is worth discussing.
An existing system may call for additional professional review as part of a transaction.
Keep performance and service context available for future customer needs.
Actual SolarFax® platform dashboard view. The screen contains source product data and is presented without changing the interface.
The report is the starting point. The platform provides a working view of SolarFax® data that professionals can review alongside the processes already in place.
See production and consumption together in the actual SolarFax® platform dashboard.
Use the view as a reference in customer, proposal, service, and follow-up workflows.
The SolarFax® platform supports professional judgment. It does not diagnose, design, or determine field work.
The report gives professionals a customer-facing reference for available production and consumption information, while the subscription model supports repeated use as part of customer workflows.
Actual SolarFax® customer-facing report. Presented in a document frame without modifying the report data or layout.
Professional SolarFax® platform access is intended for teams that regularly use the SolarFax® platform as part of customer workflows.
Individual SolarFax® reports are available for $25 per property. One-time. No subscription required.
Order a one-time report ↗Use the SolarFax® platform as a repeatable reference before, during, and after a customer conversation. Start with available data, then let the professional workflow determine what comes next.
Get started with the SolarFax® platform, or talk with the Solar Data Pros team about how the product can support your professional use case.
Explore Solar Professionals ↗ Talk With an Expert ↗