Please read these Terms of Service ("Terms") carefully before using the SolarFax®, Know True-Up®, or WattsTrue℠ platforms operated by Solar Data Pros, Inc. ("Company," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our Services, you confirm that you are at least 18 years old, have the authority to agree to these Terms, and agree to be bound by them and our Privacy Policy.

2. Description of Services

Solar Data Pros provides energy data intelligence platforms including SolarFax®, Know True-Up®, and WattsTrue℠ that retrieve, analyze, and present utility and solar production data on behalf of authorized users.

3. Account Registration

You must register for an account to access most features. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access at info@SolarFax.com.

4. Utility Data Authorization

By connecting your utility account, you authorize Solar Data Pros to access your energy usage data on your behalf through authorized utility APIs. You represent that you have the authority to grant this access.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with our Acceptable Use Policy. You may not use the Services to:

  • Violate any applicable laws or regulations
  • Access data you are not authorized to access
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Interfere with or disrupt the Services or servers
  • Resell or redistribute the Services without written permission

6. Subscription and Billing

Paid plans are billed on a monthly or annual basis as described on our pricing page. All fees are non-refundable except as required by law. We reserve the right to modify pricing with 30 days' notice.

7. Intellectual Property

All content, trademarks, and technology on the Services — including SolarFax®, Know True-Up®, WattsTrue℠, and Trust the Data® — are owned by or licensed to Solar Data Pros. You may not use our intellectual property without prior written consent.

8. Disclaimer of Warranties

The Services are provided "as is" without warranties of any kind. We do not warrant that the Services will be uninterrupted, error-free, or that energy data will be complete or accurate at all times.

9. Limitation of Liability

To the maximum extent permitted by law, Solar Data Pros shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

10. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or for any other reason with reasonable notice.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Contact us at info@SolarFax.com or 559-325-4670.